Privacy Policy
Privacy Policy
Data protection is taken seriously at Templegate Financial Planning and safeguarding the privacy of our website visitors and clients in general is very important to us. Our Privacy & Cookies Policy provides details on which any personal information we may collect from you, or you provide to us, will be processed and used by us. It is Templegate Financial Planning’s intention to always be transparent in providing clear and unambiguous information on who we are and what we do.
Our website
We have a website that provides the public with information on our company and what services we provide.
Templegate Financial Planning are not responsible for any information provided by any other source once you leave the Templegate Financial Planning site. Any links from our website to other websites are provided merely for your convenience and do not imply our endorsement of the content or the provider. If you follow a link to any of these websites, you do so at your own risk and we do not accept any responsibility or liability for the content of such websites.
By using our website or by registering for any of the products and services we offer through it, you are confirming to us that you understand and accept that your personal information may be used by us in the manner described below. We may keep details of your visits to our website including, but not limited to, traffic data, location data, web logs.
If your visit also includes your registration to one or more of our products or services, you may unsubscribe from these at any time.
Cookie Types and Details
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. The cookies we use are:
Session cookies – Session cookies only retain information about your activities during your visit to the site. Once you close the browser, the session cookies are lost and the site will not recognise you the next time you return to the site. Session cookies help websites to recognise you and remember the information provided by you as you move from one page to another within the same website. If you have to login to a website every time you open your browser and visit it – then it is using a session cookie to store your login credentials. Many websites use session cookies for essential site functions, and to make sure pages are sent to the browser as quickly and efficiently as possible.
Persistent cookies – Persistent cookies enable websites to remember your preferences and settings (i.e. login information, language selection, font size preference, etc) so that they can offer you a more personalized and convenient access the next time you visit. For security purposes, your login information is generally encrypted by the web server before it gets stored in a cookie. Persistent cookies can exist for an extended period of time until expired or until they are deleted. They enable the site to recognise you on a continuous basis. This is done by the web server planting a small text file with a unique ID tag on your computer. On subsequent visits to the site, your browser delivers this cookie over to the site, allowing the site to retrieve the matching file. If you login into a website, then shut down your computer, start it up again, and go back to the website to find you are still logged in – then it is using a persistent cookie to remember you.
Information we may collect from you
Templegate Financial Planning are both Data Controllers and Data Processors of information you provide to us.
In order to provide you with specific advice and services we will ask you questions that tell us more about you, your situation, lifestyle and attitudes. This is called personal data, some of which will be classed as confidential, private and sensitive.
The GDPR says that personal data is defined as any data from which a living individual can be identified. Any provision of that type of data should be given freely for the purpose(s) it was intended.
We ask for your permissions to use your personal information to enable Templegate Financial Planning and/or one of its network of Advisers to provide you with detailed advice or proposals on the financial products and services you have asked about. This is classed as legitimate interests for processing. It simply means that we require your agreement to collect and process your details in order to provide you with a service or advice. Without it we would not be able to offer such advice or service to you.
Any of the consented personal and confidential detail, which will include any sensitive information you have provided, is only collected specifically for these purposes and is processed lawfully, fairly and transparently in a way which can be scrutinised.
That consent can be revoked by you at any time but it would mean that the more detailed advice that could be provided regarding these data will no longer be available to you.
All information is held and maintained in a secure format and encrypted where required to ensure controlled security. Only the minimum of relevant and adequate personal data will be collected and access is restricted to only those personnel that need to for the provision of the advice and services.
We may collect and process the following data about you:
- Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our products and services, posting material or requesting further products and services. We may also ask you for information when you report a problem with our website.
- Information attached to your I.P. address.
- Personal details that you provide by completing in-depth information gathering, either remotely or face to face with one of our network of Templegate Financial Planning registered and approved advisers in relation to offering you advice on financial products and services you have asked us about.
- If you contact us, we may keep securely a record of that correspondence (including email and phone conversations) including your name, address, telephone numbers, email address and other information which you supply to us.
- We may also ask you to complete, from time to time, surveys or questionnaires which you have agreed to, that we use for research purposes or to improve our relationship with our clients.
Uses made of the information
We may use information held about you in the following ways:
- To ensure that content from our website is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may be of interest to you, where you have consented to be contacted for such purposes. You may ask us to cancel this consent at any time and you will only then receive information specifically about your account activity with Templegate Financial Planning.
- To carry out our obligations arising from any contract entered into between you and us and that may involve providing some of your information to a third party to carry out necessary background checks (including but not limited to Identity Verification / Anti Money Laundering / Fraud Prevention / Residency Confirmation).
- To provide some or all of your personal information (as required) to one or more financial products providers in order to fulfil a detailed proposal for the services you have asked Templegate Financial Planning about.
- To carry out a form of profiling that gives us a clear view of your circumstances and that is part of the advice process. Where this is done, you will be shown its recommendations and will be provided with the opportunity to review and amend its output to indicate your attitude to risk.
- For training purposes, quality assurance or to record details about the products and services you ask us about.
- To satisfy and meet our legal and regulatory requirements with the FCA and ICO, or as requested by UK security services.
- To notify you about changes to our products and services or terms & conditions.
Unless prescribed by law, we will retain your details for no longer than is necessary for the purposes for which the personal information was collected or for which it is to be further processed by us.
Disclosure of your information
For your security, Templegate Financial Planning have made the conscious decision to only manage, host and process personal information in the UK.
We may disclose your personal information to any member of the Templegate Financial Planning group of companies in order to fulfil any obligations to you.
Any transferring, sharing or use of personal data will only be done with approved and contracted third party companies, that have provided evidence of their own GDPR compliance, to develop the advice requested by the client with the exception of checks such as Anti-Money Laundering, Fraud Prevention and Identity Validation or from valid requests by regulatory or security bodies.
We may disclose your personal information to third parties if we are under a duty to disclose or share it in order to comply with any legal or regulatory obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of our customers, or others.
Your rights and how to contact us
You have a right of access to personal information which we may hold about you, to have inaccurate information about you corrected or to request we stop using your personal information for marketing and other purposes. You have the right to ask Templegate Financial Planning to view any information we hold about you and you can expect to receive a response from Templegate Financial Planning in line with the guidance laid down by the GDPR. Any requests should be either emailed to data.protection@Templegatefinancial.co.uk and marked ‘Subject Access Request’ or put in writing and addressed to:
The Data Protection Officer
Templegate Financial Planning
3rd floor Bridgewater Place
Water Lane
Leeds
LS11 5BZ
We regularly review our policies and any changes will be posted on our website.
If you have comments or any questions about our GDPR, Privacy & Cookies Policy please contact: data.protection@Templegatefinancial.co.uk
FCA contact information:
www.fca.org.uk
Helpline – 0800 111 6768
ICO contact information:
ico.org.uk
Helpline – 0303 123 1113
Copyright © 2018, Templegate Financial Planning wealth management Ltd. All rights reserved.
The guidance and/or advice contained with this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
Templegate Financial Planning is authorised and regulated by the Financial Conduct Authority. It is entered on the Financial Services Register (www.fca.org.uk) under reference 461598.
Registered address: 3rd Floor, Bridgewater Place, Water Lane, Leeds, LS11 5BZ. Telephone: 0113 302 1360.
Registered in England Number: 05998270.
Data Protection Registration Number: Z9770624
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Rating & Summary: Overall 5* Advice 5* Service 5* Value 5* What could they have done better? We have been very satisfied with Mark & Templegate Financial Planning's advice so far and thus from our knowledge we cannot really point to any suggestions or improvements What were the circumstances that caused you to initially look for an adviser? Originally we took the opportunity of using Mark sometime ago to re-mortgage and invest some money which worked very well so later on when looking at forthcoming pensions and retirement in general Mark was a natural choice. How has Mark Bastable helped you? Mark has advised us on several Pensions and also our financial position for some time now and will do for the foreseeable future in trying to achieve the best balance for our retirement planning Have you seen the outcome you were hoping for? Mark had evaluated our positions and future aspirations before coming back with advice that should improve further on earlier investments going forward which is something very reassuring.
I highly recommend Mark Bastable. After a detailed Financial Review, he patiently explained my pension options and advised me on tax and inheritance implications. All my emails were promptly addressed, and his responses were clear and easy to understand.
I have been using Templegate Financial Planning Ltd for investment and pension advice many years. They have just advised and moved several pensions into a drawdown account for me, all the years working and paying pensions are now coming to fruition. There was a lot of research and work in moving the pensions over, Templegate kept me informed and guided me through all the documents needed. The use of a secure portal was used for for all the communiction, so I felt safe throughout the whole process. I trust the advice and impatiality of Templegate Financial Planning Ltd and will continue using their services into the future. Would we recommend using the services of Templegate Financial Planning Ltd? An unreservedly big Yes!!
“What could they have done better?” Nothing at this stage. “What were the circumstances that caused you to initially look for an adviser?” Reached my early 50’s having taken no financial advice, so initially looking for an initial health check on pensions and some investment advice going forward. I was keen to establish a ‘retirement plan’ with a realistic timetable to make some sensible financial decisions. “How has Mark Bastable helped you?” Pension transfers and fund advice. ISA selection and discussion on wider investment choices that are available. Informal advice around tax planning and given me some encouragement to think about IHT planning in years to come. “Have you seen the outcome you were hoping for?” Yes definitely. Marks advice has prompted me to finally start to think seriously about a retirement strategy and beyond.
Mark began advising my wife and me a few years ago, and we’ve been thoroughly satisfied and confident in both his advice, guidance and approach ever since. What stands out most is his ability to help us make sense of what is, to us, a very complex financial world. Our needs have mainly centred around general investments, pensions, and long-term planning. More recently, we inherited a range of offshore and onshore bonds spread across several investment houses. We had little idea what they truly comprised or how best to manage them. Mark went out of his way to produce a clear, thoughtful, and detailed report that broke everything down: what the bonds were, how they were structured, what actions we should consider, and the tax implications of each option. His ability to translate financial jargon into plain English made the whole process understandable and manageable. He has a personable, patient manner that makes conversations easy and productive. We always walk away feeling more informed and far more confident than we ever expected to. I’d happily recommend Mark to anyone looking for clear, trustworthy advice in the often-confusing world of finance.
I used advice from Templegate Financial Planning to prepare for retirement, move into drawdown, and recently to purchase an annuity. Mark proactively advised me as government legislation changed the financial landscape, making it desirable to reduce the size of my estate. He clearly laid out the various options. When I chose to purchase an annuity, I used his services to select the best provider and set it up. I have found Mark to be proactive, knowledgable and thorough, and his fees to be very reasonable.
I chose Templegate after managing my mother's estate via a large financial company for many years whose service was consistently underwhelming. Templegate's assessment of the financial position, and implementation of the changeover was quite complex and took quite a while to achieve, but I received a good personal service, thoroughly researched and at a lower cost than the previous company. I look forward to being able to receive personal advice for my mother's changing needs instead of a short annual telephone review that was offered under the previous company.
Stewart said, in answer to these questions: 1. What could they have done better? “Nothing he was very good.” 2. What were the circumstances that caused you to initially look for an adviser? “I had pensions that I felt needed managing as I am not financially savvy.” 3. How has Mark Bastable helped you? “Managed my pensions and finally got me a good deal on an annuity.” 4. Have you seen the outcome you were hoping for? “Yes.”
Mark has provided me with financial advice for many years and recently has conducted a full pension review which led to moving funds to a new company resulting in a more modern and easy to access account that really suits my needs. Mark is very responsive, pro active and answers all questions in an easy to understand manner. Highly recommended!
Feedback from Steve to questions asked: What could they have done better? Nothing. What were the circumstances that caused you to initially look for an adviser? Pensions and ISA advice. How has Mark Bastable helped you? As above plus wider discussions around sensible financial planning and what expectations i should have form my current financial position. Have you seen the outcome you were hoping for? Yes. I am happy with the pension advice and ISA recommendations over the last 3 years.
I would highly recommend Mark Bastable of Templegate Financial Planning . He will give you solid advice that will definitely benefit your future finances. Everybody has different needs and plans , my ideas and my circumstances were certainly different from any other of his clients. However Marks strength is that he will listen very carefully then make suggestions that are more suitable to you personally. Giving a true tailor made service. His response time is remarkable, he always replied to my many, many questions instantly.
I met Mark a little over a year ago to hopefully take over my pension management from another Financial Advisor. I found Mark to be extremely thorough, pulling information out of me I didn’t realise I knew. The upshot is a Financial Advisor who has kept me on the straight and narrow, helping me to maintain value but meet my needs. A timely intervention recently when market values dipped helped to limit my fund being unnecessarily reduced allowing it to return value over recent months. Mark is on the ball and very helpful.
